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EUREKA!
Congratulations on your golden discovery. Before completing your purchase, please read and agree to the following.

Beautifully Unique and Hand Crafted:
Every one of our pieces is masterfully hand crafted allowing for unique one of a kind look and feel. Many of our rings set with stones are sculpted to the specifications of that given stone, so slight variances are not uncommon. Further, stone rings are often made to order and not readily available in stock. Please allow time for the perfect stone to be selected for your creation.

Orders From Abroad:
Do to the sensitive nature of shipping expensive items abroad; please bear with our extra precautionary measures. Your business is greatly appreciated. Please contact us at [email protected] before purchase so any necessary arrangements can be made. Please include your address with your request to order so we may know how to accurately account for shipping charges. In addition to extra shipping charges to ship out of the U.S., the shopper is responsible for any duties or taxes that may be assessed. The extra hassle of getting your item is reminiscent of the struggle the 49’s face when searching for their gold. And like those 49’ers, the payoff upon receiving your gold will be worth the wait!

Pay with:
We accept MasterCard, Visa, American Express, personal checks and money orders. Paypal also is available if it is your preferred online payment method. Personal checks may be sent to 1827 Lincoln Blvd. Venice Ca. 90291 Orders paid by personal check will be shipped when the check has cleared and the item is finished.

Prices:
The prices displayed on this website are quoted in U.S. currency. Because the price of gold fluctuates dramatically, prices are subject to change at any time. We make every attempt to avoid errors in pricing and product information. If there is an error, we reserve the right to correct it and apologize for any inconvenience it might cause.

Turnaround Times:
We know you're anxious to get your hands on that gold you discovered. Just remember that all the jewelry produced by Bracken workshops is essentially handmade, so order early! Items featured on ToddBracken.com (usually with rare or unique gemstones) are subject to prior sale, but can be re-created to order. In this circumstance please allow two to eight weeks for shipment of your one of a kind creation. When you have submitted your order, we will notify you promptly if an item is not in stock. Items in stock are shipped promptly.

Order Confirmation:
We will first send you an order confirmation and invoice by email.If your order requires we find a perfect gem to add to your piece, or must be created to order we will notify you that your order may require a longer turnaround time. To track your package after it is sent, we will send you a USPS tracking number. Visit their web page at USPS.com, the "Tracking" option.

Shipping:
Today we use the modern Pony Express….All items are shipped United States Postal Service (USPS) Express Expedited shipping, and insured for the value of the item. This rush SHIPPING is FREE OF CHARGE in the Continental U.S. and Canada. If an item must be returned, sized, or exchanged, customer is responsible for cost of return postage. All international orders are shipped via USPS Express International and insured for the value of the item. (In addition to extra shipping charges to ship out of the U.S., the shopper is responsible for any duties or taxes that may be assessed). A signature of the recipient is required on all items.

Bracken's Warranties and Guarantees:
All of our gold, gem and antique products are guaranteed to be genuine, and of the quality described. We strive for consistency, though variations in gemstone appearances and details of metal finish are to be expected in handcrafted and natural materials, and are not defective.
Some of our gold products are soft and intended to have an irregular dull finish that can be affected by conditions of wear. Also, computer monitors vary greatly in their rendering of color, and some are more accurate in their color depiction than others.
In the unlikely event your purchase should be damaged in shipment, please call us immediately, since all shipments are insured with USPS. All our products are guaranteed against defects in materials or workmanship. For security purposes, a signature will be required when your shipment arrives. Please inspect it carefully for any defects or damage. If you find anything wrong, call us immediately (1 310-821-6006. If the machine answers, please leave a message with your Name, type of item, issue with item, and a number at which to reach you. Any repairs or replacements will be free of charge if you notify us of the problem within five days of receiving it. Then send the item to us, insured, with a note explaining the problem. We'll get back to you with information on when you can expect to receive the repaired item or a replacement.
As is traditional with fine jewelry, once you have worn an item, we make no warranties against loss, breaking, chipping, scratching, denting or bending of metals or stones. Treat your new jewelry with care, and it should last a lifetime. Estimates gladly given for jewelry repairs, refinishing and maintenance work.

Ring Re-sizing:
Rings are delivered in the sizes ordered. On California Gold jewelry, we will resize your ring once free of charge (just pay shipping/insurance). For our custom-made jewelry, there is a minimum charge for re-sizing: downsize $30, upsize $60, plus shipping and insurance (if you live in the L.A. area, it's even better if you can drop by the store so we can say hello and check your finger size).
For rings with patterns or gemstones, please request an estimate. That's because these items are much more time-consuming to re-size. Turnaround time will be as fast as possible, usually within 14 working days. Careful consideration should be given to the finger sizes and lengths of necklaces bracelets etc., as the items we sell are unique and hand-crafted to your order, not stocked in all sizes.
Before ordering, please take into account things like normal body fluctuations, hot and cold weather and the size of the wearer's knuckles compared to the ring area. If your knuckles are larger, choose the tightest possible that will fit over the knuckle. If you have an inexpensive ring that fits the same finger (approximately the same width…i.e. wide, medium or narrow) you can send it to us so that we can determine the size. We'll return it in the same package as your new ring. Or have your finger sized by any fine jeweler, like Bracken's!

Exchanges and Returns:
Any return for refund or exchange for different items can be made within 14 days and is subject to a 15% stocking service charge (except for defects or damage caused by shipment). In many cases we will have made your item to order, or adjusted an item in stock to fulfill your order (see ring resizing). This always requires care, time and expense when working with fine jewelry.

Copyright:
All images, designs, logos and copy are sole property of ToddBracken.com. Any unauthorized use of images, designs, logos, and copy from ToddBracken.com, BrackenJewelers.com, or BrackensGoldRush.com is strictly forbidden. Any fraudulent orders submitted are subject to investigation by necessary parties or agencies.

“Truth, like gold, is to be obtained not by its growth, but by washing away from it all that is not gold.” Leo Nikolaevich Tolstoy